Sheesh, it's been a while. I want to start out by saying I really like Red Robin, the burger chain that's a bit more of a sit-down restaurant. The food quality is good, it's very consistent, and the service always seems great. They've got a good kid menu that includes healthy side options rather than just fries, and they give you crayons and a healthy sized placemat for the kids to color. It's not what I'd call cheap, but you can eat without terrible expense, either. Of course, if you want alcohol you can get it, though at typical restaurant pricing.
To round out the Pizza Hut saga, I finally got a call from someone representing the actual franchise I had a problem with. Sounded like a kid who wasn't very happy that this had been made part of his job description. He offered "some store credit or something" to help make up for our bad experience. I declined and informed him that I wouldn't ever think of revisiting any establishment with bathrooms that were in that kind of shape. Oddly, we've since gone to another Pizza Hut several times that has been very clean, had great service, and never kept us waiting very long for anything. The kids love it. I know, given our experience before it's surprising that we'd patronize anything with Pizza Hut on the name, but I have past business experience with Pizza Hut and know full well that many franchises are small and not all are run anywhere near the same way. I suspect our good Pizza Hut isn't owned by the same folks that own the bad one.
As for Chick-fil-A, well, nobody is perfect. Yesterday I got fries that had ZERO salt. Ugh. I hate that. But that's like one inconsistency out of a hundred or so, so it's still tolerable. Oh, Google maps couldn't find that Chick-fil-A when I searched for it (said the closest one to me was 50 miles away), but I was pretty sure I had seen this one and thought it was pretty new and thus perhaps not in databases yet.